Family Pride evident
Friendly staff epitomized by Rafaela at the front desk. Clean. Nice linens comfortable bed. Despite the busy, center city lakeside location the room was incredibly soundproof. Air conditioned too. Don’t miss the lively terrace. If you like proud, older hotels, that reflect pride of place, don’t miss this one.
Tripadvisor_kathleen k - 21.05.2021
No-browner Jewel in Switzerland
I usually go for 4-5 Star properties anywhere but this cosy place right next to the lake is simply A pearl. Renovated room (not sure they all are), outstanding friendliness throughout the hotel, professional management as they correctly mentioned in other reviews, and just a thoroughly thought through concept offereing accommodation and additional services at an unbeatable price in Switzerland...simply love that place!!! Well done and shows that even in Switzerland there is a way to impress with something else than overpricing!
Tripadvisor_Daniel-Grossmann, Trimbach, Svizzera - 11.05.2021
Lovely hotel in a great location
Historic hotel next to the lake in a great location in the centre of Lugano. We stayed in a renovated room which was lovely, great modern bathroom and views of the lake. Staff very helpful and would return.
Samantha C, Zurich, Switzerland - 27.04.2021
Rooms are beautiful, clean and big. Staff have been very friendly and helpful. The bar has a lot of flair and the 100 + years of history have been kept alive - while the hotel is renovated and the facilities in a very good condition.
Kayak_anonymous - 13.04.2021
Comfort with great food and service at a very reasonable price
Great location and helpful, courteous staff, comfortable bed, and excellent breakfast. What we particularly liked was the traditional decor--real paintings on the walls, stylish furniture.
Booking.com_Fred Italia - 01.10.2020
Grand old Europe style hotel in the centre of Lugano
"Great hotel in the city of Lugano - a decent outdoor swimming pool, tropical garden, and a lounge to have a drink. It has the look and feel of grander days in Europe, like Oriental Express style, and so don't expect brand new stuff - but rather very well maintained history. Staff very friendly, helped a lot with questions. Prices of drinks in the lounge or the rooms very acceptable, a welcome rarity. Probably returning next year."
Tripadvisor_Jesse V, Vlissingen220 - 13.09.2020
A little hidden heaven
The location is perfect and the tranquility you feel in such central place is unique.
Booking.com_Sonia, Switzerland - 04.09.2020
This hotel is perfect. The old school interior architecture mixed with the service quality and the cleanness, I highly recommend this place. The price was cheaper directly on the desk than on ebookers.
Tripadvisor_livetrotters, Svizzera15 - 20.08.2020
Romantic trip in ideal location
The hotel is ideally located right in front of the lac. The beds are very comfortable, the breakfast suggest a lot of choices and is served until late if you wish to sleep a bit more in the morning. Lugano can get pretty hot in the summer and the accessible swimming areas are packed very quickly, nevertheless you can enjoy the hotel's swimming pool, placed in a lovely garden with view on lac and mountains.
Booking.com_Juliette, Switzerland - 11.08.2020
Great hotel in the heart of Lugano
We spent 2 nights in the International whilst exploring bits of Switzerland that I didn't know so well. Lugano itself was rather empty.
The hotel is a traditional, very well-maintained structure, and everything that the chain hotels are not. Staff were friendly and always helpful. The rooms have been renovated, but maintain their character. There are plenty of power points in the room. We had a room with a balcony, with a view over the lake. The bathroom was really what I always look for in a bathroom, a proper walk-in shower which didn't flood the floor, for example.
At the back of the hotel there's a peaceful terrace and swimming pool, away from the bustle of the road. Whilst we were there the bar was self-service and you noted drinks on a chit. Location is perfect, right at the end of via Nassa, a couple of minutes walk into the main square and plenty of bars and restaurants.
Tripadvisor_catmouse, Ginevra Svizzera - 30.06.2020
Swiss hospitality at its best
I returned to this hotel right after this Pandemic crisis. I was stuck between Milano and Luzern in the middle of the night and they allowed a very unusual last minute booking. I arrived at 2am and all check in was prepared, quick and flawless. Further renovated rooms with separated bathroom and shower. A very functional room that I enjoyed very much. If international travel will be further restricted, that it the hotel where I will spend some holidays in Switzerland. Lovely pool and garden, and the lemonade at their new Honesty bar was perfect (a bar where clients may server themselves from a fridge and just write down what was consumed at any hour of the day).
Tripadvisor_Daniel Grossmann - 26.06.2020
Belle Epoque Suite is a living Fantasy!
"We fell in love with the Belle Epoque Suite at the International au Lac. It was like living in a pristine movie set. Like living a fantasy! I highly recommend the room. It is a once in a lifetime experience."
Tripadvisor_Christina Linhardt - 30.04.2020
Beautiful Hotel in the heart of Lugano
We stayed here over the Swiss Day holiday. It is a beautiful old hotel close to everything. Although it is old, it has been updated inside without losing the old world charm. The rooms are beautiful. The breakfasts are as good as any of the Swiss hotels we stayed. There is a beautiful courtyard where they had a little celebration for Swiss day with free snacks and drinks. We were able to walk to the Cathedral and to the restaurants. It is across the street from the lake. All we had to do was cross the street to see the fireworks."
Tripadvisor_Skidad2013_Hummelstown, Pennsylvania336 - 20.03.2020
Step back in time and taste!!!
Forget plastic and chain hotels!! This is Class from an elegant era. In the same family for over 100 years with many momentoes doted around the rooms. Quaint and quirky furniture is complemented by an air conditioned system which was very necessary during last week's heatwave.
Tripadvisor_Carol,Leighton Buzzard, Regno Unito - 15.10.2019
Lovely hotel in the heart of Lake Lugano
We stayed for just one night at the hotel. It was just beautiful. It's location is perfect, right on the lake and next to the gorgeous church, Chiesa di Santa Maria degli Angeli, which is a must see. We did encounter an issue driving to the hotel as a race was going on all day along the promenade and the street was blocked off in all directions. We had to park a long way away and walk to the hotel then take a cab around 8 that night to get back to our car and luggage. Once the streets were open we could drive our car to the hotel and park in their underground parking. We enjoyed sipping our wine on the terrace overlooking the lake. I needed to chill our bottle of wine, but ice in Switzerland is hard to come by. The bartender fixed us up with the ice we needed and even opened my bottle of wine for me as I had misplaced my corkscrew. After dinner elsewhere we had nightcaps at the hotel bar, which is just lovely. In the morning we were served a very nice breakfast. I would highly recommend this hotel!
Tripadvisor_joan N - 28.10.2019
Quality and service from a bygone era
This is a lovely historic hotel, owned by a family who obviously loves it and this creates a more personal atmosphere - nice. It is in a great location in Lugano and has its own underground parking garage (chargeable) which was essential for us, as there doesn't appear to be much parking available in this part of town. We enjoyed our stay here and would return.
Tripadvisor_Helvellyn, Cumbria98 - 18.09.2019
What a great hotel!
We loved our stay here! Our room was big (by European standards) and the staff was great! The location is perfect in city center and they have great amenities. We had a great day sightseeing and had enough time to enjoy the pool before dinner. If we make it back to this area we would stay here again!
Tripadvisor_goneinaheartbeat, wisconsin - 24.08.2019
Lovely relaxing and peaceful visit
Had a 5 night stay here and wished it was longer. Lugano is so beautiful and to compliment your stay, please choose the Hotel International au Lac. This property is so beautiful and is so much in the centre of everything and all excursions can be done on foot to both ends of the lake front (Mt Bre to Mt Salvatore) with easy access to the Boat stations. The Hotel has a fantastic pool area and also caters well for families. We were lucky to have one of the corner rooms overlooking the Lake and that made the stay even more special as it was just “perfect”. There is a lovely history museum of the family Hotel on the 2nd floor which is so nice to see how the Hotel has changed but you also get a sense and feeling of what is, still a very much, family Hotel. Our reception greeting by “Daniela” was perfect and told us everything we needed to know and looked after our cases until our room was ready – first impressions were excellent. The rooms are going through a renovation process with several floors already done, we had a room not renovated but in no way was it not perfect, with a sitting area, good size King Size bed and that Balcony!
The breakfast was terrific and we spent two lovely evenings in the bar before heading off into the town. I do hope that the renovation works, whilst required, will not detract from the old-world charm that makes this family run Hotel so special and would be happy to book again. Thank you for a wonderful stay in beautiful Lugano.
Tripadvisor_Shipwrecked49, UK126 - 13.08.2019
Good location and air conditioning
This hotel is well located with easy access to train station, boats and buses. My room was clean and the breakfast good. Only a few rooms will have a view of the lake.
Staff was friendly and helpful with sightseeing tips.
Tripadvisor_traveler11223, Sequim, Washington - 12.08.2019
Very central to everything, nice rooms, fantastic pool area, good breakfast
I stayed here with my mom in July for 2 nights. Beautiful property in the very center. Everything can be done on foot. Nice rooms (we were upgraded to a room with a partial lake view), helpful staff, good breakfast. Fantastic pool area. Would definitely come back.
Tripadvisor_eki, Provincia di Arezzo, Italia53 - 10.08.2019
Family run hotel with extensive facilities
We had such a great time at the Hotel International au Lac. The rooms were pretty basic (renovation on its way in October 2019), but all the public areas were fantastic - pool, garden, breakfast room and piano bar. The reception staff was very helpful and knowledgeable. The breakfast was terrific. The renovation will deliver walk-in showers instead of a shower-over-bath situation, which will be much better. The style is old-world glamour, thankfully without the price tag, so hopefully they don't increase the price too much after the renovation. Tip: ask for a lake view if you want one.
Tripadvisor_Teajaye, Melbourne, Australia191 - 03.08.2019
THE Place to Stay in Lugano
"On our first ever stay in Lugano this month, I depended on a number of nice reviews to settle on the Hotel International au Lac. It turned out to be a superb choice. At the end of the posh Via Nassa in the old part of town, this elegant historic hotel is perfectly located across from the lake, and nestled right next to the beautiful old Santa Maria degli Angioli Church. We opted for a Double Classic room with lateral view over the church and the lake. The hotel is a classic historic landmark, filled with beautiful antiques and memorabilia that recall its place in the early days in Lugano as a popular resort destination. The hotel has been modernized carefully to include such conveniences as great air conditioning and a lovely swimming pool in the garden terrace above the hotel. But it has retained its charm and beauty to make it the perfect choice for a stay in Lugano."
Tripadvisor_pvecat,Palos Verdes Estates, California51 - 13.07.2019
Great hotel, good location
"Really nice hotel though rooms are fairly small. Bathroom was quite spacious and spotlessly clean. Towels replaced even if not left on the floor.
Breakfast had an apple choice including scrambled eggs, bacon, cheese, ham, cereal and fruit. Our free packed lunch had 2 rounds of sandwiches each, lots of fruit and a bottle of water each. The pool and garden were good."
Tripadvisor_Dido - 02.07.2019
Beautiful classic hotel in perfect location
"We stayed here for three nights in late April and could not have enjoyed our stay more. We had a beautiful room with a panoramic view of the lake. The room was spacious and clean, and the service was friendly and helpful. We enjoyed a late night drink in the beautiful bar. Perhaps the best part was the breakfast where we lingered and enjoyed all it had to offer. We could not think of staying anywhere else when in Lugano."
Tripadvisor_RTRACY, New York, USA85 - 19.06.2019
Old world elegance
"Beautiful hotel so much charm and character. The rooms are spacious and comfortable, there is just an elegance’s so much to enjoy. There is a lounge area with an in ground pool. The staff is wonderful, breakfast is delicious and included with your stay. Our room faces the lake, just beautiful to open the window and look out. This is the place to stay in Lugano."
Tripadvisor_Laurabob52, New York City, New York166 - 19.06.2019
"We spent four days at this charming hotel. We arrived a few hours before check-in time but were delighted that the room was already available. Our room, 219, had spectacular lake views, which could be enjoyed from the room and also from the balcony. It was a spacious renovated room with all the expected amenities. Very comfortable beds, shutters to block out light the operate electronically, a writing table and was very quiet. Friendly reception staff. The Blues Bar was the perfect place to relax at the end of the day and the waiter was very friendly. The buffet breakfast was a wonderful way to start the day, fresh ingredients, including fruits, yoghurt, birchermuesli, eggs, cereals, wonderful breads, cold cuts, cheeses, etc. There is a lovely outdoor swimming pool and area to lie in the sun plus a large chess game. The location is perfect, at the end of Lugano's main shopping street, near LAC Lugano and very wonderful shops which are in the Grand Palace plus you just cross the street to stroll the esplanade. Relaxing and welcoming, highly recommend."
Tripadvisor_yns_10, Sydney, Australia962 - 06.06.2019
One night stopover
"Wow I wish I was staying there all week, fabulous hotel, the room was perfect.
We did not use the pool as we were there only one day, the bar staff during the day were up very pleasant, very helpful and very friendly, but most of all, I would like to say a big thank you to Luana who greeted us at reception when we first arrived: we knew we were very early but we just wanted to leave the bags which was fine; we then got told all the amenities of the hotel, we asked some questions about Lugano and Luana had all the answers, she offered us some day passes for the bus and told us where to go and how to get there. She was very very friendly even when we checked out, we had a laugh with her and told her how wonderful we enjoyed our stay and how wonderful she was and the rest of the team, so great credit to the management".
Tripadvisor_David N - 02.06.2019
Excellent hotel in Lugano Switzerland
"We stayed in this hotel for a few nights - great position, room, view & breakfast - highly recommend if coming to Lugano - we really enjoyed staying in this charming hotel - excellent service in all departments - David & Helen Melbourne Australia"
Tripadvisor_David M_Melbourne, Australia - 25.05.2019
Highly recommend it
This Hotel had lots of character, very clean, excellent location, delicious breakfast and very friendly and helpful staff. It was like stepping back in time to a gentler era. Highly recommend it.
Expedia_Traveler - 21.05.2019
A must !
Classic historical hotel with balcony views of lake and San Salvatore. Enjoyable stroll to the old city charm, restaurants, shops and boat excursions - a must to enjoy this great Swiss city at the start of the Bernina Express Swiss Rail.
Expedia_Anonymous - 20.05.2019
Imposing building showing former glory
This hotel was the place to go when it was first opened early in the last century. The hotel is proud of its past and the general décor, service and presentation of the restaurant, with clean white linen and attentive staff, are symbolic of its historic past. Although the hotel has clearly undergone modernization, it does have a slightly old-fashioned feel - as though one has stepped back into the 1920s or 30s, but this is not a disadvantage but a rather charming feature of the establishment. We were aware of a distinct shortage of power sockets in our bedroom for charging phones and camera batteries, but we did appreciate the really excellent breakfast buffet - one of the best in our recent travels. Having a room with a side view of the lake and facing a rather attractive building were definite assets.
Tripadvisor_lizith_ Mold, United Kingdom - 15.05.2019
Best bang for the buck!
"I was a little afraid to see what I was going to get at this hotel because the rates were almost too good to be true! I had based my decision on the beautiful photos I saw and the fabulous TripAdvisor reviews and I have to say, this hotel easily exceeded my expectations. We had comfortable beds, a very nice little deck, and if the water pressure in the shower had been better it would have been a perfect room! The room charge included a pretty extensive breakfast buffet which wasn’t the best breakfast food I had ever eaten but it was certainly a nice meal. And I think the best thing about this hotel was the front desk staff - especially Silky (sp) and Kristina (I hope I got that right). They were extremely helpful! The location was also terrific! The only complaint, I think I had, was that there were no bottles of water in the room. We had to go downstairs to the bar to buy bottled water. All in all though I thought this was a fantastic hotel and I would definitely go back!".
Tripadvisor_Marilyn J - 25.04.2019
Visiting our Daughter
Spent a few days in Lugano with my wife. We were visiting our daughter who was studying abroad for the semester. The Hotel International au Lac was the perfect place to stay. Well located on the lake. Small but very nice room with renovated bathroom. Breakfast was wonderful. Bar area very nice.
But the best part of the hotel was the staff. Front desk helped us find great places to dine. The bartenders were so friendly. Would highly recommend the Hotel International au Lac.
Tripadvisor_Jim Owens - 08.04.2019
Loved the charm and service
This is a great hotel- over 100 years old but recently refurbished. Modern amenities in the rooms with very classic, old school halls and common areas. Cute little museum to their first hundred years.
Tripadvisor_pilotgirl_17, Newton, Massachusetts - 08.10.2018
Unique historic building
A very unique hotel, located in an historic building. Great atmosphere and location!
Parking private garage for extra payment. Good breakfast. Location just in front of the lake, and in the beginning of the main commercial street. Nice looking swimming pool, but pity we had no time to use...Will definitely return! Ask for high floor, and off course lake view.
Tripadvisor_Alon S, Ness Ziona, HaMerkaz, Israel - 02.10.2018
Great hotel, great location
The hotel is a short, pleasant stroll from the centre of Lugano. We stayed for 10 days in July 2018 and would recommend one of the 'superior' rooms which have a balcony and excellent views of the lake. The room and bathroom were spacious and spotlessly clean but we felt that the decor would perhaps benefit from refreshing. This is just a minor niggle. Breakfast was plentiful and good quality, and served until late morning, which is a bonus if you ever feel like a little lie-in. All of the hotel staff was very helpful and polite making our stay very enjoyable. If we visit Lugano again this is where we will be staying. Highly recommended.
Tripadvisor_DAVID S, LINCS - 29.09.2018
Beautiful and great for our kids
There were very few hotels left when I tried to book a month in advance (book early!), so I was pleased to find this gem. Our family of five stayed in one of their rooms that opened onto a gorgeous rooftop courtyard that had an outdoor chess set and a few car/scooter toys for the kids, plus a very nice pool. The room itself was very nice and beautifully decorated, and the staff was extremely nice. Because demand was high, I spent a bit more on this hotel than I normally do, and I felt it was well worth it.
Tripadvisor_Becca D - 12.08.2018
3 persons and a dog, staying in their only suite. It was absolutely perfect. The suite is clean, big and very quiet. The room was very spacious, with 2 newly renovated separate bathrooms. No view but it was so close to their swimming pool, and their garden, excellent air conditioning especially under the heatwave. Beds are very comfortable. Location is superb! We even rented a little motor boat just across our hotel. Service was good, very helpful, speak English, German, and Italian. I am very pleased that the hotel is pet friendly. The hotel sent us emailed before and after our stay and this was very professional. I definitely will stay in this suite again and highly recommend to everyone and their pet. The hotel is on the lakefront and next to the famous church and luxury shopping alle, and much green lawn in front of the building.
Tripadvisor_spiky007_frankfurt - 10.08.2018
Excellent hotel over lac(lake)
Excellent hotel for family. They provide decent room for 2 adults and 2 kids and have lot of activities to keep little ones interested. Hotel location is amazing and has all places of interest in walk able distance. Ticinio Pass provided by the hotel is saviour as you can use local transport for all Lugano activities.
Tripadvisor_Sanjeev A_Reston, Virginia, USA - 27.08.2018
Great traditional style hotel
This hotel has a great location in Lugano, it has a great tradition dating back over 100 years yet still has modern facilities and a superb service level. The breakfast choice was vast and of good quality. The staff was friendly and helpful.
Tripadvisor_geoffwst, Lucerna, Svizzera - 06.08.2018
Charming hotel next to historic old church
It’s a gracious old hotel with beautiful public spaces including the bar area, the secluded outside terrace and swimming pool and a cozy little den.
Booking.com_Mary, (US) - 03.08.2018
Hotel right by the lake
A lovely, old-fashioned, traditional hotel right by the lake. The air conditioning was welcome, and it didn't make a noise when I switched it off, so I had a good night's sleep.
Booking.com_michael, (GB) - 02.08.2018
Nice hotel close to the lake. Unique - reminiscing old traditions. Glad we chose this!
Expedia_Scottsdale, AZ - 23.07.2018
We liked everything about it. A very high quality offering. Superb breakfast, lovely room, great location.
Booking.com_Vivien [United Kingdom] - 20.07.2018
Excellent hotel. Great location on the Lake. Pool and Patio area are something special. Breakfast is really done well. Easy walk from train station.
Booking.com_Terry [United States of America] - 19.07.2018
A fabulous hotel in a great location. Everything was perfect, the room, breakfast, bar, service and most of all the beautiful view from our balcony! I would recommend this hotel to anyone. The Ticino travel card is great also and allows free travel on the bus and funicular. Also discount on lots of other modes of transportation.
Tripadadvisor_Icaz1862, Huddersfield, Regno Unito - 14.07.2018
Lovely Hotel, great location
We booked for four nights and had a wonderful stay. We arrived early and so our room was not ready. However, the staff member at reception put in a priority request for our room to be made ready; the room was ready by the requested time. All the staff we met was friendly and helpful and our room was spacious, clean and comfortable; we had a good view of the lake from our window, when looking out at an angle. The breakfast room is large and the tables well-spaced; a very good selection of food was provided. The location of the hotel is excellent, just across the road from the lake. We took the number 4 bus from the station which dropped us very close to the hotel (exit the train station from the front, not the rear, for the bus stop). If we return to Lugano, we would certainly use this hotel again.
Tripadvisor_ElizaTravellers, Mt Eliza, Australia - 10.07.2018
Very good choice
Excellent location, staff extremely friendly and helpful. Breakfast very nice. Room was quaint with amazing lake view, loved the little terrace. Very reasonable cost, convenient.
Certainly would stay again.
Tripadvisor_Hockeylover59, New Jersey - 08.07.2018
Old world charm in a fabulous location
We had a lovely three days here. It is right on the lake and retains the charm of when it was built in 1906. The public areas are charming as is their little museum.
Our bedroom was absolutely fine but not as plush as some might want. That's what comes with old world charm. I'm sure it also varies with the room rate.
Breakfast excellent and the car park under the hotel a great boon.
All the staff were friendly and helpful.
Tripadvisor_Petermac99, Reading, Regno Unito - 06.07.2018
Lakeside with pool and personalized service
Spacious, clean, historic and charming. Public areas are amazing with a service personnel unbelievably attentive and courteous. Location (via Nassa) excellent for shopping, walking and provides a quiet oasis convenient to the Piazza della Riforma. Extraordinary breakfast buffet. Room Tip: Higher floors seemed quieter.
Tripadvisor_DAN S - 30.09.2016
“the most luxurious *** i ever stayed in”
Amazing service location and room. Loved the staff -helpful and kind-loved the breakfast.The rooms are all quort and with high ceilings excellent position. Last but not least there ia a lovely external pool. just the best!!
sofia b Geneva, via tripadvisor - 14.05.2017
The most luxurious *** I ever stayed in
Amazing service location and room. Loved the staff -helpful and kind-loved the breakfast.The rooms are all quor and with high ceilings excellent position. Last but not least there ia a lovely external pool. just the best!!
Tripadvisor_sofia b, Ginevra, Svizzera - 17.05.2017
A splendid Hotel! A superb stay!
My wife and I have just returned from our first ever visit to Lugano, where we spent a week and stayed in this very comfortable ideally situated Hotel. Our room was on the third floor on the corner of the Hotel overlooking a large piazza with an uninterrupted view of the Lake. The room and bathroom were spacious, well furnished and well appointed, as was the separate entrance area.
The Hotel is family owned and run, with the fifth generation of the family now running it. Everywhere we saw was beautifully furnished and well maintained with much evidence of family’s tasteful influence. Day to day running was meticulous. Cleanliness and attention to the needs of guests were first class as were the friendly, helpful and attentive staff.
Despite the same family having owned the Hotel for over 110 years, there was no evidence of wear, neglect or tiredness. Whatever needed to be up dated, whether furnishing or fittings, has been done to a very high standard.
An unusual but splendid feature of the Hotel is its large, well cared for, terraced garden at the rear with a reasonably sized swimming pool on an upper terrace and two or three self contained areas for quieter relaxation. Once in the garden, we stayed much longer, than intended.
As far as we are concerned, there was nothing negative. It is a lovely place to stay for anyone visiting Lugano.
Tripadvisor_John N S, Louth England - 24.05.2017
Great choice for Lugano
This hotel is in an ideal location for touring Lugano and in a beautiful spot right across the street from the lake. All the major sights are within easy walking distance. The rooms were very comfortable and the breakfast above average. The property itself is like a museum with many interesting artifacts throughout- especially if you walk the stairs. Outdoor pool and sitting area is ideal to unwind after a busy day. The parking garage is right on the premises. We rented a boat right across the street from the hotel for 75 francs and took a leisurely tour around the lake - highly recommended and it requires minimal boating skills. There is a funicular ride up Mount Bre which is a bit expensive but if you have a car you can drive almost to the top at no cost as there is free parking a 20 minute walk from the summit. The walk is a bid difficult and require some level of fitness. Highly rated restaurant La Tinera was mediocre but we did enjoy Galleria Trattoria Pizzeria.
Tripadvisor_MartinAB - 02.06.2017
Relaxing family holiday
Hotel International au Lac gave us everything we were looking for on our family trip to Lugano. We had the family suite which was large and quiet. It didn't have a view of the lake but it was close to the pool and play area which was better for our kids. Since the lake can be seen from many other public areas of the hotel we didn't mind. The service was wonderful from the great buffet breakfast to drinks on the bar balcony looking at the lake. The hotel has a lot of history to see in the little one room museum (over 100 yrs).
We will stay here again.
Tripadvisor_828mjj, Basilea, Svizzera - 01.06.2017
Charming place, with personal service
I wasn't expecting too much, but actually this was a lovely hotel to stay in. There is an air of faded glamour, but this is more than made up for by the friendly personal service,
helpful staff, comfortable rooms and great breakfast. Would definitely visit again!
Tripadvisor_Edimburgo, Regno Unito - 15.06.2017
Updated, chic hotel in best location
This hotel was recently updated with excellent room amenities. The location is superb, since everything is within walking distance along the waterfront promenade or through pedestrianized streets. We received a free Ticino transportation ticket from the hotel, which enable us to travel nearly anywhere by train, bus, cable, etc., so we took advantage of these services to see Locarno, Lake Como, Ponte Tresa, Casalano, Paradiso and more. Fantastic area for people watching from models to locals. Hotel front desk team tried to be helpful with directions. Book a corner room with a balcony and you will certainly enjoy!
Tripadvisor_Ponte Vedra Beach, Florida - 21.06.2017
Wonderfull stay at Lugano
The people are very kind, the view from the bar is unique, the breakfast is more than great and different every day. The hotel is at the same time warm and luxurious and exquisite.
The room clean, silent, and beautiful. I am in love with International au Lac.
The perfect spot for your stay in Lugano.
Tripadvisor_Maria Alejandra T Caracas, Venezuela - 05.07.2017
Great value, great ambiance
Really enjoyed our stay here! The hotel has old school charm, lovely pool especially on a steamy hot day, hotel is right in the centre of town. Breakfast waitstaff are great, even remembered my husband's and my favourite beverages for breakfast without even asking. Would highly recommend this hotel if you are looking for clean rooms with classic Swiss decor for a very affordable price.
Tripadvisor_ontariogirl41,Toronto - 08.08.2017
The Hotel International au Lac presents old-world elegance, right near the shore of lovely Lake Lugano. There are many shops, restaurants and sights within easy walking distance, and public transportation is readily available.
The building itself is elegant, with a large breakfast room and bar on the first floor. The rooms are a good size, with nice amenities in the bath and comfortable beds, and air conditioning. There is also a pool and garden area available for use. Just remember not to take anything glass anywhere close to the pool. The area provided a nice place to have a picnic otherwise. This hotel added to the lovely Italian lake experience.
Tripadvisor_Anna H_Chicago, IL - 11.08.2017
Hotel with grace and warmth
We can't say enough about our magnificent stay. This hotel is so delightful and sophisticated. The view from the hotel is amazing. Each detail has been thought of, the food for breakfast is so delicious and the staff is all so friendly and hospitable. The hotel has been owned by the same family, since it was built and you feel at home, as well as a part of its long history as you stay - the building, staff and aura just seem to welcome you in and invite you to linger. There is a hotel museum that is fascinating and lovely artwork and historical information of the hotel's history sprinkled throughout. We loved it and truly enjoyed reading all of the wonderful history about this family.
It's a personal but elegant boutique hotel that should be experienced should your travels lead you to Lugano. What a legacy to be a part of and thank you for sharing it so intimately with your guests with the frames up the stairs, the artwork and the lovely museum. Thank you especially for being so thoughtful to leave a gift for my husband upon our arrival. He loves to journal and write - it was the perfect gift and such a lovely, welcoming gesture. We had a fantastic stay and an unforgettable time in beautiful Lugano!
Letter_Kelly and Charleston - 05.09.2017
A wonderful old world hotel, vey classic. A bit expensive but worth the price.
Great staff. They had a group with a special dinner and we were included, which was very nice of the staff, since I didn't feel like searching for a restaurant. The dinner was delicious.
We stayed in room 216 which had a partial view of the lake and a small balcony. I would definitely recommend this hotel.
Tripadvisor_Marianne P, New York, United States - 23.09.2017
An unbelievable 3* Hotel!
Due to a generally high occupancy of 4 and 5* properties, we opted for Hotel International Au Lac. Was wondering why a 3* had such rather 4 Star rates, but this experience was simply outstanding!! Located 100 yards from the lift to the train station, footsteps from the lake and literally across from the biggest Louis Vuitton Store, which pretty much says it all. Yes the regular bar, restaurant, spa service is missing from these bigger brands, but this property has simply made our trip! I think the images speak for themselves!
Tripadvisor_Daniel-Grossmann - 28.09.2017
The location of the hotel could not be better, right by the lake and in the heart of the town. Excellent breakfast selection with dedicated table of gluten free food . Bedroom very comfortable . Spacious hotel with lovely views and small attractive garden with swimming pool. Would definitely like to return.
Tripadvisor_SuzyCue60 - 19.10.2017
We only had less than 24 hours here but loved every minute of it when in our historic hotel and room. The hotel is beautifully restored and renovated to keep it up to date yet keeps the old world charm it once had. We stayed in the canopy bedroom and love the romantic feel of it. We enjoyed hanging out at the bar on the second floor and sitting room for pre-dinner cocktails and after dinner wine. As always, I wish for more time in such lovely finds.
Tip: ask for a room with a view and balcony if you are there in the summer. Great lake views.
Tripadvisor_Paar21 Khartoum, Suda - 05.04.2018
Great hotel, beautiful, great location and great breakfast.
Booking.com_JANET - 24.04.2018
We booked this property based on location and reviews. We arrived after a very long train trip to find we were upgraded because we paid non refundable and rooms available. Breakfast was excellent, bar was excellent, service was excellent, location was excellent. Excellent stay and highly recommend!
Tripadvisor_Thomas M - 02.05.2018
The view from our room was simply magical! The location could not be better with many restaurants within walking distance. Our room was a great size and the bed comfortable and clean. The hotel was listed as a 3 stars but can compete with most 4 stars. We also appreciated the convenient parking as we drove in. Overall, we had a wonderful experience at this charming hotel.
Tripadvisor_Elizabeth S - 16.05.2018
We had a wonderful stay and were delighted by the exceptional staff!
Fantastic rooms, excellent service, perfect location, stunning view, WiFi is fast and breakfast is served until 11:30am (with a noon check-out and area where you can store your luggage). We were also able to visit the beautiful garden pool, a relaxing oasis. Will definitely be back!
Tripadvisor_Olivia M - 07.06.2018
Lovely hotel sited in fabulous location in Lugano right on the front. Getting there if driving is straightforward enough. Parking is €20 per night, but at least it's private and safe. Hotel opens onto one of the main thoroughfares with upmarket shopping. Breakfast was a double delight..good choices with cooked food, and served from 7.30 - 11.30 am; great for that extra lie in. Choice of rooms is reflected in price..but a classic double had everything we needed. Beware of different plug sockets in Switzerland from Italy..buy before you go. Probably the highlight was the provision of free travel within the Ticino region for guests on public transport (take your vouchers). We had a great train journey to the Alps free! Worth a stay.
Tripadvisor_Contea di Armagh, Regno Unito - 08.06.2018
Beautiful Hotel in Lovely Situation
Just back from a 2 centre holiday booked with Switzerland Travel Centre. Their choice in Lugano was the Hotel International au Lac. They couldn't have chosen better. Hotel is right by the lake and a few minutes walk from several restaurants. Bus stop is across the square and boarding point for boats is 5 minutes walk if that. Hotel has a beautiful garden,pool and children's play area. Breakfasts are excellent and nothing is too much trouble for staff. Really enjoyed my stay.
Tripadvisor_ guernseyliz14, Guernsey, Regno Unito - 11.06.2018
Extremely good stay
The hotel is situated right by lake Lugano, a 10 minute walk to the Casino on one side and a short bus ride from San Salvatore on the other side. It's been there for over a 100 years and it really exudes a classic old world charm. The service is awesome - we got a lot of help from the front desk. And the best part? It was all done with a smile. The rooms are well furnished with just the right mix of the modern and the vintage. The high ceilings and strong showers were particular highlights. The hotel is also equipped with a table tennis table, giant chess board and a decent swimming pool. The pool isn't very deep or big but enjoyable in the summer months nonetheless. I would definitely recommend this hotel in Lugano.
Tripadvisor_Varun S - 03.07.2018
Best choice in the heart of Lugano
Unesco's monument hotel, best location with a parking place just on the basement, Huge rooms styled with charm of 70's !!
A surprising huge relaxing garden with a nice pool is waiting to play chess together with a 18yrs(and over) single malt & cigar talk...
Breakfast is ok without surprises in a huge hall.
Walking distance to everything!!!! Price less than any other!
Not all rooms with lake view but south rooms overlooking the lake offering petit balconies to share romantic evenings.
Unfortunately a season hotel... April to October :-(
Tripadvisor_CKreisen - 16.11.2016
Lake View on our Patio over rooftop of the Church Santa Maria degli Angeli
Stayed 2 nights at this hotel - with a mediocre welcome - no info - our room 585 was not ready. But such a beautiful day - time for a walk along promenade to Piazza della Riforma. The Hotel is beautiful - very well preserved. Our room was in a very nice location. The little balcony with view was terrific - we could see the funicular (old) a set of stairs where we people continue to walk ( or sprint !!) up and down ... The breakfast was delicious - a wonderful selection.. This hotel is at the end of the pedestrian (shopping and restaurant area - via Nassa) no need for a car. The local Bus #4 takes you to and from Train Station or Lugano Centro.
Room Tip: Room 585 small balcony with nice view of lake and roof top of adjacent church.
Tripadvisor_RiverbendTX - 03.11.2016
Perfect location, easy to find
We were driving through Lugano and decided to spend the night. We had no reservation and didn't know the city at all, so we 'happened' upon the Hotel International au Lac as we drove along the shores of the lake. So glad we did! The parking is right on sight, breakfast was delicious and included, and it's location is perfectly situated for everything.
Room Tip: We had a room with a small balcony overlooking the lake. Ask for one.
Tripadvisor_brenda49 - 19.10.2016
Great location, friendly staff, comfortable room
We stayed 2 nights and found the location to be ideal. Next door to Chiesa di Santa Maria degli Angeli and the steps up where the old funicular, very close to the LAC Cultural Arts center and an easy walk to shops, restaurants, boat tours. If you don't need modern luxury this is a well priced gem.
Tripadvisor_Kathy F - 17.10.2016
Very authentic Switzerland
We enjoyed this hotel very much. Throughout the hotel they have pictures that show how it was built how the town looked, who built the hotel. History throughout the entire hotel. It is literally across the street from Lake Lugano and shopping. All the shopping was very upscale just like all of Switzerland. Room was cozy. Every room throughout Switzerland we booked double but they are two twin beds pushed together so we figured thats just how it is, little stuff. Breakfast was very good with american eggs and meat along with the pastries and of course espresso or american coffee. Free WIFI, important to us. I would definitely stay here again.
Tripadvisor_takemeaway50 - 14.10.2016
Elegant hotel with gracious service and delightful amenities
The Hotel International au Lac has been run by the same family for years, and their attention to guests is obvious in so many ways. The rooms and common areas are clean and modernized, but still in the traditional style. It was hot in Lugano, and the large pool was a welcome treat at the end of the day. It is in a lovely courtyard with shade and comfortable seating. There is table tennis, a giant chess set, and other amenities to keep youngsters occupied. The rooms are spacious and air-conditioned. We had a top floor room at the side of the hotel, and a balcony with a partial view of the lake. The breakfast room is elegant, and the offerings varied and plentiful. The staff at the front desk were helpful in making reservations and giving directions. The hotel location is right across the street from the lake promenade and next door to the high-end shops. I highly recommend this hotel.
Room Tip: Top floor rooms have balconies.
Tripadvisor_SusanI297 - 11.10.2016
My wife and I stayed at the Hotel International au Lac for four nights whilst on a rail tour through Europe, we had a lovely room on the first floor overlooking the piazza and lake and instantly felt comfortable and welcome on arrival.The hotel although old didn't show this and lacked no modern amenities, our bedroom was both comfortable and stylish with the bathroom being one of the best on our tour. Breakfast was a mixture of continental and cooked items with lovely fresh bread, rolls, cakes and croissants, fruit, nuts, dates and figs etc. so no one could have left the breakfast room hungry !!!!!!!. The staff were both friendly and helpful and our fear of language problems were unfounded. Although we didn't use them ourselves the gardens and swimming pool were excellent too. If you've never been to Lugano before, "BEWARE", it becomes your friend and you don't want to leave it. All in all Lugano and the Hotel International au Lac were a delight to visit.............thank you !!!!!!!
Tripadvisor_Stuart H - 30.09.2016
Hotel which turns back time..
Beautiful, well preserved hotel with a peaceful and relaxing garden terrace by the pool in the perfect location where you can take walks by the lake or on the pedestrian of the shopping district. Breakfast was perfect as well. The perfect place for a peaceful vacation..
Tripadvisor_BB3435,Istanbul, Turchia - 02.04.2017
A Sophisticated delight set in an Ideal Location
We broke our journey from Interlaken to Venice with a single night's stay here - that was the only fault and it was ours. A delightful setting in a convenient location - helped considerably by the discovery of the funicular to the station. The level of sophisticated luxury made our short stay a very pleasant one and the breakfast was a veritable feast of delights with such a wide range of foods to choose from. The bar was well supplied and the Easter Egg was a nice touch. It is the sort of hotel that you find and then are determined to travel back to for a restful holiday where all your needs are catered for.
Tripadvisor_Rossergruffydd, Glasgow, Regno Unito - 21.04.2017
Great location and old world charm
We stayed here for two nights - loved Lake Lugano and the hotel's great location. We had a newly remodeled room with a small balcony and view of the lake. It is worth the extra expense to get one of these rooms (also had a great remodeled bathroom). Breakfast is very good and all staff are helpful.
Tripadvisor_ Shenandoah32, Washington DC - 24.05.2017
Wonderuf and charming!
I just spent a night here after booking it mainly by chance and because of the location. While the location cannot be better indeed, I really also loved the rest of it very, very much: such polite and helpful people (Mr. Shala, many thanks for fetching our wrongly parked car!), great room and truly fantastic breakfast. If you can, splurge for the room with a lake view, but even my room looking to the back had a great view as this is such a wonderful place like Lugano. I think for the luxury it offers the price is great and I also think this must be the most luxurious 3star hotel I have ever seen. I will come back as soon as I can and spend more than a night, that's for sure. Just simply GREAT!was nothing negative. It is a lovely place to stay for anyone visiting Lugano.
Tripadvisor_Sasch, Amsterdam - 24.05.2017
Very enjoyable stay in a hotel with charm and history
We spent 3 nights in this hotel and enjoyed very minute of it. The location is excellent: In walking distance to all sightseeing places of Lugano and the hotel was convenient, clean and reasonably priced. We also like the breakfast buffet. All in all a memorable stay.
Tripadvisor_PeterMarro Manila, Filippine - 13.06.2017
Set back slightly from the road along the lake, this is an ideal spot for nearby restaurants and for the boats that sail Lake Lugano. The stairs have many interesting items from the hotel's history. Rooms are comfortable, breakfast is good. The swimming pool was a nice place to cool down particularly on the hot day that we were there. Very helpful staff, ready with advice when required. Happy to highly recommend this place.
Tripadvisor_NeilNelson Evesham - 13.06.2017
A wonderful hotel with history, in the heart of Lugano
A great hotel to stay in Lugano! Ideal location, we had a lake view, and the hotel has its own atmosphere, it is over 100 years old, and although the rooms are renovated and the hotel looks rich and well maintained, they respect its history, there is a 100 year museum with very interesting items (old hoovers, old sewing machines, old letters, telephones, etc). There is even a Belle Epoque room, which we didn't have time to see, unfortunately. The building itself has architectural and historical interest.
And also there is a nice swimming pool, beautiful gardens and loats of cosy old-style rooms where you can relax and enjoy tea or coffee with a newspaper and go back in time and thoroughly relax! Breakfast was good, and the staff very friendly.
Booking.com_(CY) - 17.07.2017
Wonderful stay in Lugano
We chose the Hotel International au Lac from the good reviews on TripAdvisor and we weren't disappointed. This is a great choice if you want to be centrally located. The staff were welcoming from the moment we arrived, and everything was efficient and homely - this hotel really does feel that it's family run, rather than by a chain. The swimming pool is a real gem in the lovely gardens behind. Can't recommend this hotel highly enough - we loved our wonderful room with the spectacular view over the lake. Sometimes we just wanted to sit on the balcony and enjoy it! We will definitely be back. Many thanks to the Family Schmid and their excellent team.
Tripadvisor_Rae002_Bangkok - 01.08.2017
Very fine hotel, good location, the suite for familly is big and very comfortable and pretty: the beds are very comfortable to sleep. All facilities are good , nice pool and playground yard for kids. The staff very helpful, wonderfull stay! high recommended.
Tip: ask for suite near the playground yard.
Tripadvisor_kafis2017_Tel Aviv, Israele - 02.08.2017
This is a wonderful hotel!! In a great location. There are great views of the Lake and the location is also excellent. Rooms are very well appointed and clean. The staff at the hotel was excellent as well and quite helpful. I highly recommend!!!
Tripadvisor_SKCYCLES - 23.08.2017
Great hotel in Lugano
We stayed here during a Rick Steve's tour of Switzerland. This is a lovely hotel. Our room was beautiful and the AC worked great. The location is one of the best in Lugano. There is shopping and many restaurants within walking distance as well as the boat cruise dock. It has a great ambience and the staff was wonderful. We enjoyed having drinks in the bar at happy hour and late at night. The breakfast was very good.
Tripadvisor_kingscommon, Phoenix, Arizona - 18.09.2017
Last stayed here 60 years ago, same family ownership, same high standards, missed my parents!
A very high standard from staff and facilities and great location in city centre, could not be better. Great breakfast with very helpful staff. Best traditional Swiss standards.
Booking.com_Peter, United Kingdom - 29.09.2017
Looking Forward to Coming Back
Amazing service at an older, charming property that is well maintained. Extremely well located, I even extended my stay. Step out the hotel doors to a view of the lake. Though it's close to train station, be ready for a up hill climb on the way back.
Hotels.com_Mariela - 01.10.2017
Totally in love with this hotel!
For a tourist town like Lugano, I was surprised to find such high quality and good service at such reasonable prices during Easter holiday, so good that we extended our stay with one night. It has the perfect old world charm, you’re whisked back to 50 years ago(the hotel actually opened 100 years ago!) as every detail inside and outside your room is meticulously planned and executed. Big breakfast spread open until 11:30(!), beautiful garden with pool and sun chairs, beautiful lounge which we never used because our room 460 has the perfect balcony facing the lake. Large room and bathroom, and overall great service makes this hotel one of the loveliest places I have stayed at, much more charming than 5 star chain hotels! I would definitely return here next time I’m in town!
Tripadvisor_Andie_laShanghai Shanghai - 04.04.2018
Beautiful city and hotel
The Hotel International au Lac is a beautiful old world hotel in a very nice location in Lugano. The hotel has a beautiful outdoor area with many lounge chairs, a pool, small bikes for kids, ping pong and chess. The hotel was very clean, it is an older but kept up well. Our room did accommodate two adults and two children but it was a bit small. There was a larger room for more money but we did not plan to stay in the room long. The beds were all comfortable and the balcony had a view of the lake. The breakfast was plentiful and the staff was very nice. If we return to Lugano, we would come back to this hotel.
Tripadvisor_scherrc 2018 Cantone di Zurigo, Svizzera - 23.04.2018
Fabulous breakfast with lots of hot food choices. Beautiful elegant hotel with lots of history. Pool area was lovely. We even had a lake view from our room!
Booking.com/Arleen, United States of America, - 01.05.2018
Everything was perfect. The breakfast time until 11:30, it is relaxing. I like the free hi-speed WiFi to your liking. Also, we enjoy the historic atmosphere of the hotel. The free bus tickets facilitate the site seeing of several places in Lugano.free! Worth a stay.
Tripadvisor_Abeer E - 10.06.2018
This stellar experience started at the front desk with the friendliness of the staff, followed by the early room check in request being accommodated and an upgrade to a lake view room which was breathtaking. The hotel was clean, had an outdoor garden area with pool. There was also a bar area where we sat for a couple of drinks in the evening. The hotel is in the very upscale shopping area of the old town and across from the lake. Breakfast is typical European with the addition of scrambled eggs and bacon/sausage. Service was excellent in both bar and breakfast area. I finally want to give Teresa high praise for satisfying my request for laundry service on short notice. I cannot say enough good things about this hotel! Many thanks from your recent Texas visitors!
Booking.com_Amy, United States of America - 22.06.2018
Best one in Lugano
The staff of the hotel and the location is the best you can find it in Switzerland. The staff is really really helpful and makes sure that you get the most comfortable and enjoyable stay in Lugano. The breakfast is the best breakfast we had in Switzerland with a very good spread. The hotel is has beautiful vintage architecture. With really nice lake views and is located right in front of lake lugano. It is very convinient from train station and lugano center. You can hop on bus number 4 and get down at piazzia luini which is the stop right outside the hotel. And lugano center is really walking distance from the hotel. The rooms are really nice and comfy to have a pleasant stay and the bathrooms are quite large and elegant too. One should definitely stay in hotel International au lac lugano for the most enjoyable stay.
Booking.com_Ishan mehta, (IN) - 03.06.2018
Located just in front of the lake on the walking/shopping street
The hotel interior is decorated with great sense of taste and style. Our room was very comfortable and totally equiped. Private garage was one of the criteria when we choose a hotel in the center where parking is usually a problem. Back yard with a pool and a lake view keeps your relaxing stay. The receptionist suggested us a restaurant with local cuisine and it completely matched our expectations (La Tinera). We hope to return to this great hotel for longer stay some time.
Booking.com_Maxim, (RU) - 11.05.2018