We only had less than 24 hours here but loved every minute of it when in our historic hotel and room. The hotel is beautifully restored and renovated to keep it up to date yet keeps the old world charm it once had. We stayed in the canopy bedroom and love the romantic feel of it. We enjoyed hanging out at the bar on the second floor and sitting room for pre-dinner cocktails and after dinner wine. As always, I wish for more time in such lovely finds.
Tip: ask for a room with a view and balcony if you are there in the summer. Great lake views.
Paar21 Khartoum, Suda - 05.04.2018
Totally in love with this hotel!
For a tourist town like Lugano, I was surprised to find such high quality and good service at such reasonable prices during Easter holiday, so good that we extended our stay with one night. It has the perfect old world charm, you’re whisked back to 50 years ago(the hotel actually opened 100 years ago!) as every detail inside and outside your room is meticulously planned and executed. Big breakfast spread open until 11:30(!), beautiful garden with pool and sun chairs, beautiful lounge which we never used because our room 460 has the perfect balcony facing the lake. Large room and bathroom, and overall great service makes this hotel one of the loveliest places I have stayed at, much more charming than 5 star chain hotels! I would definitely return here next time I’m in town!
Andie_laShanghai Shanghai - 04.04.2018
The location of the hotel could not be better, right by the lake and in the heart of the town. Excellent breakfast selection with dedicated table of gluten free food . Bedroom very comfortable . Spacious hotel with lovely views and small attractive garden with swimming pool. Would definitely like to return.
Tripadvisor_SuzyCue60 - 19.10.2017
Looking Forward to Coming Back
Amazing service at an older, charming property that is well maintained. Extremely well located, I even extended my stay. Step out the hotel doors to a view of the lake. Though it's close to train station, be ready for a up hill climb on the way back.
Hotels.com_Mariela - 01.10.2017
Last stayed here 60 years ago, same family ownership, same high standards, missed my parents!
A very high standard from staff and facilities and great location in city centre, could not be better. Great breakfast with very helpful staff. Best traditional Swiss standards.
Booking_Peter, United Kingdom - 29.09.2017
An unbelievable 3* Hotel!
Due to a generally high occupancy of 4 and 5* properties, we opted for Hotel International Au Lac. Was wondering why a 3* had such rather 4 Star rates, but this experience was simply outstanding!! Located 100 yards from the lift to the train station, footsteps from the lake and literally across from the biggest Louis Vuitton Store, which pretty much says it all. Yes the regular bar, restaurant, spa service is missing from these bigger brands, but this property has simply made our trip! I think the images speak for themselves!
Tripadvisor_Daniel-Grossmann - 28.09.2017
A wonderful old world hotel, vey classic. A bit expensive but worth the price.
Great staff. They had a group with a special dinner and we were included, which was very nice of the staff, since I didn't feel like searching for a restaurant. The dinner was delicious.
We stayed in room 216 which had a partial view of the lake and a small balcony. I would definitely recommend this hotel.
Tripadvisor_Marianne P, New York, United States - 23.09.2017
Great hotel in Lugano
We stayed here during a Rick Steve's tour of Switzerland. This is a lovely hotel. Our room was beautiful and the AC worked great. The location is one of the best in Lugano. There is shopping and many restaurants within walking distance as well as the boat cruise dock. It has a great ambience and the staff was wonderful. We enjoyed having drinks in the bar at happy hour and late at night. The breakfast was very good.
Tripadvisor_kingscommon, Phoenix, Arizona - 18.09.2017
Hotel with grace and warmth
We can't say enough about our magnificent stay. This hotel is so delightful and sophisticated. The view from the hotel is amazing. Each detail has been thought of, the food for breakfast is so delicious and the staff is all so friendly and hospitable. The hotel has been owned by the same family, since it was built and you feel at home, as well as a part of its long history as you stay - the building, staff and aura just seem to welcome you in and invite you to linger. There is a hotel museum that is fascinating and lovely artwork and historical information of the hotel's history sprinkled throughout. We loved it and truly enjoyed reading all of the wonderful history about this family.
It's a personal but elegant boutique hotel that should be experienced should your travels lead you to Lugano. What a legacy to be a part of and thank you for sharing it so intimately with your guests with the frames up the stairs, the artwork and the lovely museum. Thank you especially for being so thoughtful to leave a gift for my husband upon our arrival. He loves to journal and write - it was the perfect gift and such a lovely, welcoming gesture. We had a fantastic stay and an unforgettable time in beautiful Lugano!
Letter_Kelly and Charleston - 05.09.2017
This is a wonderful hotel!! In a great location. There are great views of the Lake and the location is also excellent. Rooms are very well appointed and clean. The staff at the hotel was excellent as well and quite helpful. I highly recommend!!!
Tripadvisor_SKCYCLES - 23.08.2017
The Hotel International au Lac presents old-world elegance, right near the shore of lovely Lake Lugano. There are many shops, restaurants and sights within easy walking distance, and public transportation is readily available.
The building itself is elegant, with a large breakfast room and bar on the first floor. The rooms are a good size, with nice amenities in the bath and comfortable beds, and air conditioning. There is also a pool and garden area available for use. Just remember not to take anything glass anywhere close to the pool. The area provided a nice place to have a picnic otherwise. This hotel added to the lovely Italian lake experience.
Tripadvisor_Anna H_Chicago, IL - 11.08.2017
Great value, great ambiance
Really enjoyed our stay here! The hotel has old school charm, lovely pool especially on a steamy hot day, hotel is right in the centre of town. Breakfast waitstaff are great, even remembered my husband's and my favourite beverages for breakfast without even asking. Would highly recommend this hotel if you are looking for clean rooms with classic Swiss decor for a very affordable price.
Tripadvisor_ontariogirl41,Toronto - 08.08.2017
Very fine hotel, good location, the suite for familly is big and very comfortable and pretty: the beds are very comfortable to sleep. All facilities are good , nice pool and playground yard for kids. The staff very helpful, wonderfull stay! high recommended.
Tip: ask for suite near the playground yard.
Tripadvisor_kafis2017_Tel Aviv, Israele - 02.08.2017
Wonderful stay in Lugano
We chose the Hotel International au Lac from the good reviews on TripAdvisor and we weren't disappointed. This is a great choice if you want to be centrally located. The staff were welcoming from the moment we arrived, and everything was efficient and homely - this hotel really does feel that it's family run, rather than by a chain. The swimming pool is a real gem in the lovely gardens behind. Can't recommend this hotel highly enough - we loved our wonderful room with the spectacular view over the lake. Sometimes we just wanted to sit on the balcony and enjoy it! We will definitely be back. Many thanks to the Family Schmid and their excellent team.
Tripadvisor_Rae002_Bangkok - 01.08.2017
A wonderful hotel with history, in the heart of Lugano
A great hotel to stay in Lugano! Ideal location, we had a lake view, and the hotel has its own atmosphere, it is over 100 years old, and although the rooms are renovated and the hotel looks rich and well maintained, they respect its history, there is a 100 year museum with very interesting items (old hoovers, old sewing machines, old letters, telephones, etc). There is even a Belle Epoque room, which we didn't have time to see, unfortunately. The building itself has architectural and historical interest.
And also there is a nice swimming pool, beautiful gardens and loats of cosy old-style rooms where you can relax and enjoy tea or coffee with a newspaper and go back in time and thoroughly relax! Breakfast was good, and the staff very friendly.
Booking.com_(CY) - 17.07.2017
Wonderfull stay at Lugano
The people are very kind, the view from the bar is unique, the breakfast is more than great and different every day. The hotel is at the same time warm and luxurious and exquisite.
The room clean, silent, and beautiful. I am in love with International au Lac.
The perfect spot for your stay in Lugano.
Tripadvisor_Maria Alejandra T Caracas, Venezuela - 05.07.2017
Updated, chic hotel in best location
This hotel was recently updated with excellent room amenities. The location is superb, since everything is within walking distance along the waterfront promenade or through pedestrianized streets. We received a free Ticino transportation ticket from the hotel, which enable us to travel nearly anywhere by train, bus, cable, etc., so we took advantage of these services to see Locarno, Lake Como, Ponte Tresa, Casalano, Paradiso and more. Fantastic area for people watching from models to locals. Hotel front desk team tried to be helpful with directions. Book a corner room with a balcony and you will certainly enjoy!
Tripadvisor_Ponte Vedra Beach, Florida - 21.06.2017
Charming place, with personal service
I wasn't expecting too much, but actually this was a lovely hotel to stay in. There is an air of faded glamour, but this is more than made up for by the friendly personal service,
helpful staff, comfortable rooms and great breakfast. Would definitely visit again!
Tripadvisor_Edimburgo, Regno Unito - 15.06.2017
Very enjoyable stay in a hotel with charm and history
We spent 3 nights in this hotel and enjoyed very minute of it. The location is excellent: In walking distance to all sightseeing places of Lugano and the hotel was convenient, clean and reasonably priced. We also like the breakfast buffet. All in all a memorable stay.
Tripadvisor_PeterMarro Manila, Filippine - 13.06.2017
Set back slightly from the road along the lake, this is an ideal spot for nearby restaurants and for the boats that sail Lake Lugano. The stairs have many interesting items from the hotel's history. Rooms are comfortable, breakfast is good. The swimming pool was a nice place to cool down particularly on the hot day that we were there. Very helpful staff, ready with advice when required. Happy to highly recommend this place.
Tripadvisor_NeilNelson Evesham - 13.06.2017
Great choice for Lugano
This hotel is in an ideal location for touring Lugano and in a beautiful spot right across the street from the lake. All the major sights are within easy walking distance. The rooms were very comfortable and the breakfast above average. The property itself is like a museum with many interesting artifacts throughout- especially if you walk the stairs. Outdoor pool and sitting area is ideal to unwind after a busy day. The parking garage is right on the premises. We rented a boat right across the street from the hotel for 75 francs and took a leisurely tour around the lake - highly recommended and it requires minimal boating skills. There is a funicular ride up Mount Bre which is a bit expensive but if you have a car you can drive almost to the top at no cost as there is free parking a 20 minute walk from the summit. The walk is a bid difficult and require some level of fitness. Highly rated restaurant La Tinera was mediocre but we did enjoy Galleria Trattoria Pizzeria.
Tripadvisor_MartinAB - 02.06.2017
Relaxing family holiday
Hotel International au Lac gave us everything we were looking for on our family trip to Lugano. We had the family suite which was large and quiet. It didn't have a view of the lake but it was close to the pool and play area which was better for our kids. Since the lake can be seen from many other public areas of the hotel we didn't mind. The service was wonderful from the great buffet breakfast to drinks on the bar balcony looking at the lake. The hotel has a lot of history to see in the little one room museum (over 100 yrs).
We will stay here again.
Tripadvisor_828mjj, Basilea, Svizzera - 01.06.2017
Great location and old world charm
We stayed here for two nights - loved Lake Lugano and the hotel's great location. We had a newly remodeled room with a small balcony and view of the lake. It is worth the extra expense to get one of these rooms (also had a great remodeled bathroom). Breakfast is very good and all staff are helpful.
Tripadvisor_ Shenandoah32, Washington DC - 24.05.2017
A splendid Hotel! A superb stay!
My wife and I have just returned from our first ever visit to Lugano, where we spent a week and stayed in this very comfortable ideally situated Hotel. Our room was on the third floor on the corner of the Hotel overlooking a large piazza with an uninterrupted view of the Lake. The room and bathroom were spacious, well furnished and well appointed, as was the separate entrance area.
The Hotel is family owned and run, with the fifth generation of the family now running it. Everywhere we saw was beautifully furnished and well maintained with much evidence of family’s tasteful influence. Day to day running was meticulous. Cleanliness and attention to the needs of guests were first class as were the friendly, helpful and attentive staff.
Despite the same family having owned the Hotel for over 110 years, there was no evidence of wear, neglect or tiredness. Whatever needed to be up dated, whether furnishing or fittings, has been done to a very high standard.
An unusual but splendid feature of the Hotel is its large, well cared for, terraced garden at the rear with a reasonably sized swimming pool on an upper terrace and two or three self contained areas for quieter relaxation. Once in the garden, we stayed much longer, than intended.
As far as we are concerned, there was nothing negative. It is a lovely place to stay for anyone visiting Lugano.
Tripadvisor_John N S, Louth England - 24.05.2017
Wonderuf and charming!
I just spent a night here after booking it mainly by chance and because of the location. While the location cannot be better indeed, I really also loved the rest of it very, very much: such polite and helpful people (Mr. Shala, many thanks for fetching our wrongly parked car!), great room and truly fantastic breakfast. If you can, splurge for the room with a lake view, but even my room looking to the back had a great view as this is such a wonderful place like Lugano. I think for the luxury it offers the price is great and I also think this must be the most luxurious 3star hotel I have ever seen. I will come back as soon as I can and spend more than a night, that's for sure. Just simply GREAT!was nothing negative. It is a lovely place to stay for anyone visiting Lugano.
Tripadvisor_Sasch, Amsterdam - 24.05.2017
The most luxurious *** I ever stayed in
Amazing service location and room. Loved the staff -helpful and kind-loved the breakfast.The rooms are all quor and with high ceilings excellent position. Last but not least there ia a lovely external pool. just the best!!
Tripadvisor_sofia b, Ginevra, Svizzera - 17.05.2017
A Sophisticated delight set in an Ideal Location
We broke our journey from Interlaken to Venice with a single night's stay here - that was the only fault and it was ours. A delightful setting in a convenient location - helped considerably by the discovery of the funicular to the station. The level of sophisticated luxury made our short stay a very pleasant one and the breakfast was a veritable feast of delights with such a wide range of foods to choose from. The bar was well supplied and the Easter Egg was a nice touch. It is the sort of hotel that you find and then are determined to travel back to for a restful holiday where all your needs are catered for.
Tripadvisor_Rossergruffydd, Glasgow, Regno Unito - 21.04.2017
Hotel which turns back time..
Beautiful, well preserved hotel with a peaceful and relaxing garden terrace by the pool in the perfect location where you can take walks by the lake or on the pedestrian of the shopping district. Breakfast was perfect as well. The perfect place for a peaceful vacation..
Tripadvisor_BB3435,Istanbul, Turchia - 02.04.2017
Best choice in the heart of Lugano
Unesco's monument hotel, best location with a parking place just on the basement, Huge rooms styled with charm of 70's !!
A surprising huge relaxing garden with a nice pool is waiting to play chess together with a 18yrs(and over) single malt & cigar talk...
Breakfast is ok without surprises in a huge hall.
Walking distance to everything!!!! Price less than any other!
Not all rooms with lake view but south rooms overlooking the lake offering petit balconies to share romantic evenings.
Unfortunately a season hotel... April to October :-(
Tripadvisor_CKreisen - 16.11.2016
Lake View on our Patio over rooftop of the Church Santa Maria degli Angeli
Stayed 2 nights at this hotel - with a mediocre welcome - no info - our room 585 was not ready. But such a beautiful day - time for a walk along promenade to Piazza della Riforma. The Hotel is beautiful - very well preserved. Our room was in a very nice location. The little balcony with view was terrific - we could see the funicular (old) a set of stairs where we people continue to walk ( or sprint !!) up and down ... The breakfast was delicious - a wonderful selection.. This hotel is at the end of the pedestrian (shopping and restaurant area - via Nassa) no need for a car. The local Bus #4 takes you to and from Train Station or Lugano Centro.
Room Tip: Room 585 small balcony with nice view of lake and roof top of adjacent church.
Tripadvisor_RiverbendTX - 03.11.2016
Perfect location, easy to find
We were driving through Lugano and decided to spend the night. We had no reservation and didn't know the city at all, so we 'happened' upon the Hotel International au Lac as we drove along the shores of the lake. So glad we did! The parking is right on sight, breakfast was delicious and included, and it's location is perfectly situated for everything.
Room Tip: We had a room with a small balcony overlooking the lake. Ask for one.
Tripadvisor_brenda49 - 19.10.2016
Great location, friendly staff, comfortable room
We stayed 2 nights and found the location to be ideal. Next door to Chiesa di Santa Maria degli Angeli and the steps up where the old funicular, very close to the LAC Cultural Arts center and an easy walk to shops, restaurants, boat tours. If you don't need modern luxury this is a well priced gem.
Tripadvisor_Kathy F - 17.10.2016
Very authentic Switzerland
We enjoyed this hotel very much. Throughout the hotel they have pictures that show how it was built how the town looked, who built the hotel. History throughout the entire hotel. It is literally across the street from Lake Lugano and shopping. All the shopping was very upscale just like all of Switzerland. Room was cozy. Every room throughout Switzerland we booked double but they are two twin beds pushed together so we figured thats just how it is, little stuff. Breakfast was very good with american eggs and meat along with the pastries and of course espresso or american coffee. Free WIFI, important to us. I would definitely stay here again.
Tripadvisor_takemeaway50 - 14.10.2016
Elegant hotel with gracious service and delightful amenities
The Hotel International au Lac has been run by the same family for years, and their attention to guests is obvious in so many ways. The rooms and common areas are clean and modernized, but still in the traditional style. It was hot in Lugano, and the large pool was a welcome treat at the end of the day. It is in a lovely courtyard with shade and comfortable seating. There is table tennis, a giant chess set, and other amenities to keep youngsters occupied. The rooms are spacious and air-conditioned. We had a top floor room at the side of the hotel, and a balcony with a partial view of the lake. The breakfast room is elegant, and the offerings varied and plentiful. The staff at the front desk were helpful in making reservations and giving directions. The hotel location is right across the street from the lake promenade and next door to the high-end shops. I highly recommend this hotel.
Room Tip: Top floor rooms have balconies.
Tripadvisor_SusanI297 - 11.10.2016
Lakeside with pool and personalized service
Spacious, clean, historic and charming. Public areas are amazing with a service personnel unbelievably attentive and courteous. Location (via Nassa) excellent for shopping, walking and provides a quiet oasis convenient to the Piazza della Riforma. Extraordinary breakfast buffet. Room Tip: Higher floors seemed quieter.
Tripadvisor_DAN S - 30.09.2016
My wife and I stayed at the Hotel International au Lac for four nights whilst on a rail tour through Europe, we had a lovely room on the first floor overlooking the piazza and lake and instantly felt comfortable and welcome on arrival.The hotel although old didn't show this and lacked no modern amenities, our bedroom was both comfortable and stylish with the bathroom being one of the best on our tour. Breakfast was a mixture of continental and cooked items with lovely fresh bread, rolls, cakes and croissants, fruit, nuts, dates and figs etc. so no one could have left the breakfast room hungry !!!!!!!. The staff were both friendly and helpful and our fear of language problems were unfounded. Although we didn't use them ourselves the gardens and swimming pool were excellent too. If you've never been to Lugano before, "BEWARE", it becomes your friend and you don't want to leave it. All in all Lugano and the Hotel International au Lac were a delight to visit.............thank you !!!!!!!
Tripadvisor_Stuart H - 30.09.2016
“the most luxurious *** i ever stayed in”
Amazing service location and room. Loved the staff -helpful and kind-loved the breakfast.The rooms are all quort and with high ceilings excellent position. Last but not least there ia a lovely external pool. just the best!!
sofia b Geneva, via tripadvisor - 14.05.2017