We are committed to ensure customer services in compliance with the hygiene regulations in force in a friendly manner and with best comfort to our guests.
Covid Certificate in the hotel?
Covid certificates are NOT required in hotels.
Where is the Covid Certificate needed?
The Covid certificate requirement was lifted in Switzerland in February 2022.
Covid tests in the pharmacy:
By appointment at:
Farmacia Nassa, 50 meters from the hotel, tel. +41 (0)91 922 78 30 / farmacianassa[at]ovan.ch
Requirements for entering Swiss territory:
The Website Travelcheck of the Swiss Confederation allows you to check whether and under what conditions you can enter Switzerland.
What Covid-19 measures does the hotel implement for the health and safety of customers and employees?
Throughout the hotel we maintain the implemented protection plan developed by HotellerieSuisse, GastroSuisse and the Swiss Catering Association in agreement with the Federal Office of Public Health (FOPH) of the Swiss Confederation.
Is social distancing guaranteed during breakfast?
Until further notice we keep the breakfast tables spaced out to ensure the necessary distance between guests.
"Clean & Safe" certification
The Hotel International au Lac was certified "Clean & Safe" on 2 June 2020. Even before the Covid-19 emergency, our guests rated cleanliness and service in our hotel as 'excellent'.
How is the situation in Lugano?
Here are the answers to the main questions related to stays in Ticino, click HERE for updates of Ticino Tourism on our destination
What are the mandatory and recommended measures in Switzerland?
The following link will take you to the official homepage of the Federal Office of Public Health, where you will find information on the current situation in Switzerland and the rules of conduct and hygiene: https://foph-coronavirus.ch/
How to reserve a stay ?
Rooms can be booked immediately by clicking HERE.
I would like to buy a gift-voucher for a stay, how can I do that ?
Click HERE for more information