We are committed to ensure customer services in compliance with the hygiene regulations in force in a friendly manner and with best comfort to our guests.
Covid Certificate in the hotel?
A Covid certificate is NOT required for hotel stays.
The Covid certificate is required for access to the breakfast buffet.
Where is the Covid Certificate needed?
A Covid certificate is required for persons over the age of 16 to frequent bars and restaurants (indoor areas) as well as certain leisure facilities (theaters, movie theaters, game rooms, swimming pools, museums).
Take-away meals are available:
The restaurants near our hotel offer take-away service.
I have a UK, US or other non-EU country vaccination certificate:
The Swiss authorities are working on integrating certificates from non-EU countries, but it is not known when this compatibility issue will be resolved.
In the meantime, until October 10, 2021, all human-readable vaccination cards with an EMA vaccine, i.e., Pfizer, Moderna, Janssen/Johnson&Johnson, AstraZeneca, and all licenses such as Covishield, are valid for indoor access.
Quick tests in the pharmacy:
By appointment it is possible to do the rapid test at:
Farmacia Nassa, 50 meters from the hotel, tel. +41 (0)91 922 78 30
Until 30 September 2021 the test is free of charge even for foreign tourists.
Requirements for entering Swiss territory:
Updated regulations can be found on the Swiss Confederation website www.admin.ch, available in 4 languages.
All persons entering the country (vaccinated / recovered / tested) must fill out the entry form "SwissPLF".
What Covid-19 measures does the hotel implements for the health and safety of customers and employees?
Throughout the hotel we have implemented all the measures of the protection plan developed by HotellerieSuisse, GastroSuisse and the Swiss Catering Association in agreement with the Federal Office of Public Health (FOPH) of the Swiss Confederation.
The mask is obligatory in all spaces inside the hotel.
Is social distancing guaranteed during breakfast?
The breakfast tables are spaced out to ensure the necessary distance between guests.
"Clean & Safe" certification
The Hotel International au Lac was certified "Clean & Safe" on 2 June 2020. Even before the Covid-19 emergency, our guests rated cleanliness and service in our hotel as 'excellent'.
How is the situation in Lugano?
Here are the answers to the main questions related to stays in Ticino, click HERE for updates of Ticino Tourism on our destination
What are the mandatory and recommended measures in Switzerland?
The following link will take you to the official homepage of the Federal Office of Public Health, where you will find information on the current situation in Switzerland and the rules of conduct and hygiene: https://foph-coronavirus.ch/
How to reserve a stay ?
Rooms can be booked immediately by clicking HERE.
I would like to buy a gift-voucher for a stay, how can I do that ?
Click HERE for more information