We are committed to ensure customer services in compliance with the hygiene regulations in force in a friendly manner and with best comfort to our guests.
What Covid-19 measures does the hotel implements for the health and safety of customers and employees?
Throughout the hotel we have implemented all the measures of the protection plan developed by HotellerieSuisse, GastroSuisse and the Swiss Catering Association in agreement with the Federal Office of Public Health (FOPH) of the Swiss Confederation.
Is social distancing guaranteed during breakfast?
The breakfast tables are spaced out to ensure the necessary distance between guests.
By order of the Government of Ticino, from 20 July 2020 waiters at the breakfast service are required to wear a face mask or appropriate personal protective equipment.
"Clean & Safe" certification
The Hotel International au Lac was certified "Clean & Safe" by Switzerland Tourism on 2 June 2020. Even before the Covid-19 emergency, our guests rated cleanliness and service in our hotel as 'excellent'.
How is the situation in Lugano?
Here are the answers to the main questions related to stays in Ticino, click HERE for updates of Ticino Tourism on our destination
What are the mandatory and recommended measures in Switzerland?
The following link will take you to the official homepage of the Federal Office of Public Health, where you will find information on the current situation in Switzerland and the rules of conduct and hygiene: https://foph-coronavirus.ch/
How to reserve a stay ?
Rooms can be booked immediately by clicking HERE.
I would like to buy a gift-voucher for a stay, how can I do that ?
Click HERE for more information
I read you renovated the hotel. Where do you stand?
During the months October 2019 until March 2020 we have completely renovated the rooms on the 3rd and 4th floor and restored the historical facade of our hotel.
The restoration of the facade has already been completed, the rooms are ready to be discovered!