This Privacy Policy Statement sets out the data processing practices carried out through the use of the Internet and the World Wide Web by Hotel International au Lac SA Lugano.
If you have any requests concerning your personal information or any queries with regard to these practices please contact Hotel International au Lac SA Lugano by using the contacts indicated on this site.
1. Information collected
We collect personal information from visitors to this web site through the use of enquiry and reservation forms and every time you e-mail us your details. We also collect information automatically about your visit to our web site.
2. Use of personal information
We process personal information collected via this web site for the purposes of:
- dealing with your requests
- providing reservation services
- tailoring our services to your requirements and preferences
- conducting market research surveys
- providing you with information about products and services we offer
If for any reason you do not wish to be contacted by us for any of these purposes, please indicate by ticking the relevant boxes at the time of submitting your information (if applicable) or by contacting us via the email address on this Site.
3. Use of cookies
We collect information automatically through the use of "cookies". Cookies are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files.
Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to block or accept the cookie feature. How you do this will depend on the internet browser you use - please consult the 'Help' section of your browser for full information.
Please note however that if you choose to block cookies this will adversely affect your use of this website and will impair our ability to deliver certain functionality and content and to enable certain transactions that we believe will be of interest and value to you.
4. Disclosures
We will not sell this information and will only disclose it to other companies in Hotel International au Lac SA Lugano, its successors and business partners and any suppliers we engage to process data on our behalf.
5. Internet-based transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
